Account and Data Deletion

Request deletion without accessing the app

To delete your B2Meet account and associated personal data (developer: Sia Teknoloji Ltd. Şti.), email support@siateknoloji.com from your registered email address. You do not need to reinstall or sign in to the app.

Prepare deletion request email ↗

If no email app opens, copy the address and use the subject “B2Meet Account and Data Deletion Request”. Include your name, registered email and deletion request. Add a company/event name only if needed to identify the account. Do not send passwords, verification codes or identity documents. The link opens a draft; you must send it to submit the request.

Request from the app

1. Sign in to B2Meet.
2. Open “Delete my account” on the Profile screen.
3. Confirm using your current password in the app.
4. On confirmation, account access is closed and a deletion request is recorded.

Uninstalling the app does not delete your account. If you cannot sign in, use the email method above.

Verification and timing

Reasonable account ownership verification may be needed to prevent unauthorized requests. If you cannot access your registered email, contact support to discuss alternative verification.

Requests are answered as soon as possible according to their nature; requests under Turkish KVKK law are answered within 30 days. This response period does not mean every backup is erased that same day. The response explains completed actions, the permanent deletion/anonymization timeline and any legal retention reasons.

Scope

The request covers assessment of the account and associated personal data, including contact/profile details, photo and user content, preferences, company associations and session data. Data without a valid retention basis is requested to be deleted or anonymized.

Shared company/event records may not be removed entirely when one representative deletes their account. Personal data within those records is assessed separately. Copies held by message recipients or records independently controlled by an organizer may require action by those parties.

Retention exceptions and backups

Payment/accounting records subject to legal obligations, evidence relating to an actual dispute and necessary security/request records may be retained only for the applicable purpose and period. The response identifies retained categories, reasons and applicable periods or criteria. These exceptions do not justify indefinite retention of all profile and content data.

Removal of backup copies depends on the backup lifecycle. Ask support for the timeline applicable to your account. Closing access, recording the request and permanent erasure are separate stages.

Delete specific data only

To request removal of particular content without closing the account, correction or information about your data, email the same support address and specify the scope. See the Privacy Policy and KVKK Information Notice.